How to use

🔑 1. Logging In

URL: https://crm.thynkk.in/clients

Steps:

1. Enter your registered email and password.

2. Click Login to access your dashboard.

3. Forgot password? Click Forgot Password and follow the instructions sent to your email.

💡 Tip: For security, always log out after each session, especially on shared devices.

🏠 2. Dashboard Overview

Once logged in, you’ll see your personalized Client Dashboard, which gives you an at-a-glance view of:

• Active Projects – ongoing work with progress bars

• Invoices – unpaid, paid, and overdue summaries

• Proposals & Estimates – sent, approved, or declined

• Support Tickets – open and resolved queries

• Recent Activity – updates from Thynkk Digital’s team

This central hub helps you stay informed and updated in real time.

📁 3. Projects Module

View all your projects with details such as milestones, deadlines, and assigned team members.

Actions you can perform:

• View project progress percentage

• Download files shared by Thynkk Digital

• Upload necessary documents

• Add comments or ask questions directly within a project

🔹 All updates are automatically logged and visible to both you and the Thynkk Digital team for transparent collaboration.

💰 4. Invoices & Payments

Stay on top of your billing and payments through the Invoices tab.

You can:

• View all issued invoices

• Download PDF copies

• Pay online through integrated gateways (if enabled)

• Check payment history and receipts

💡 Need clarification on an invoice? Use the “Add Comment” option to notify our accounts team instantly.

📑 5. Estimates & Proposals

Review project proposals or SEO/marketing quotations shared by Thynkk Digital.

Each proposal includes:

• Work scope and deliverables

• Pricing and payment terms

• Approval and feedback options

Actions:

• Approve directly from the portal

• Decline with comments for revision

• Download the PDF copy for records

🎫 6. Support Tickets

Need help? The Support Tickets section ensures smooth communication with our support team.

How to use:

1. Go to Support → Tickets

2. Click New Ticket

3. Choose department (e.g., SEO, Website, Accounts)

4. Describe your issue clearly and attach files if needed

You can track replies, status (open/closed), and resolution history in one place.

✅ Quick tip: Always choose the right department for faster response.

🧾 7. Documents & Files

Access project-related files and reports uploaded by our team.
All shared documents remain securely stored within your account.

You can:

• Preview or download files

• Upload your own related documents

• View version history (if enabled)

🧩 8. Tasks (Optional Feature)

Some projects may have individual tasks assigned to you for review or approval.

You can:

• Check task progress

• Comment on completion updates

• View deadlines and assigned staff

💬 9. Announcements & Notifications

Stay updated with important notices or system updates posted by Thynkk Digital.
You’ll also receive in-app notifications for:

• New invoices or estimates

• Ticket replies

• Project updates

• Comments or file uploads

🔔 Always keep notifications enabled for real-time updates.

⚙️ 10. Profile Settings

Keep your account information up-to-date.
Go to Profile → Edit Profile to:

• Change your display name or company info

• Update email and contact details

• Change password

• Upload your company logo

🔐 Your data is encrypted and safely stored on our secure servers.

🚀 11. Tips for Best Use

• Log in regularly to stay updated on deliverables and communications.

• Use ticketing instead of email for faster support tracking.

• Keep your payment details current to avoid invoice delays.

• Use the “Comments” section under projects for transparent collaboration.

💡 Need Help?

If you have trouble accessing your account or using any feature, reach out to us via:
📧 hello@thynkk.com
📞 +91 9164466405

Or simply raise a Support Ticket from your client dashboard.